Is an awesome Customer Experience your organization delivers to customers, is to differentiate and compete.If your focus is just product & sales, you need to think again!
Measuring & benchmarking organization’s in India on what matters - end customer satisfaction. India customer satisfaction (ICSI) is being launched in India by hexagon consulting in collaboration & partnership with American customer satisfaction index (ACSI). Goal is to benefit organizations & consumers in India. The big initiates a dialogue on this subject so important for India, private, public and government sector organizations, besides consumers of course.